Individual and Carer Resource Hub
This hub is designed for individuals and their carers to select the pathway that best manages their needs.
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Printable Fact Sheets
Take these resources with you. Easy-to-print guides for reference at home or to share.
Managing Incontinence at Home
Practical steps to create a supportive, safe, and dignified environment.
Toileting Routine & Access
- Ensure a clear, well-lit path to the bathroom at all times.
- Establish a regular 'prompted' toileting routine (e.g., every 2-3 hours).
- Check that bathroom doors are easy to open or have simple latches.
- Consider a bedside commode for easier night-time access.
- Use high-contrast tape or signs to make the bathroom easier to find.
Dignity & Privacy
- Always explain what you are doing before assisting with care.
- Provide as much privacy as possible while maintaining safety.
- Use neutral language like 'briefs' or 'pads' rather than 'nappies'.
- Encourage the person to do as much as they can for themselves.
- Keep spare clothing and wipes discretely available in all main living areas.
Emergency Kit Checklist
Pack a small bag to keep in the car or for outings:
Daily Food & Fluid Guide
How to manage diet and hydration to support bladder and bowel health.
Hydration Strategy
- •Aim for 6–8 cups of fluid daily (approx. 1.5–2 litres).
- •Do not restrict fluids to prevent leaks — this can make issues worse.
- •Focus most fluid intake during the day, tapering off 2 hours before bed.
- •Sip water regularly throughout the day rather than drinking large amounts at once.
- •Encourage water, diluted squash, or herbal teas.
Nutrition & Bowel Health
- •Include 5 servings of fruit and vegetables daily for fibre.
- •Whole grains, beans, and legumes help prevent constipation.
- •Limit caffeine (coffee, strong tea, cola) as it irritates the bladder.
- •Reduce spicy foods or artificial sweeteners if urgency is an issue.
- •If constipation persists, consult a GP or continence nurse.
Why hydration matters
When people don't drink enough, their urine becomes very concentrated. This concentrated urine irritates the bladder lining, causing it to spasm and creating a sudden, strong urge to go — even if the bladder isn't full. Good hydration keeps urine diluted and the bladder calm.
Healthy Skin Care Checklist
Protecting skin integrity and preventing irritation or sores.
Daily Cleaning Routine
- Cleanse the skin immediately after any incontinence episode.
- Use pH-neutral cleansers or specialised 'no-rinse' foams.
- Avoid standard soaps which can dry out and damage fragile skin.
- Gently pat the skin dry — never rub or scrub.
- Check the skin at least twice a day for any changes.
Protection & Monitoring
- Apply a thin layer of barrier cream if skin is prone to redness.
- Ensure continence pads are changed regularly and fit correctly.
- Look for 'red flags': broken skin, blisters, or persistent redness.
- Ensure the person isn't sitting in wet clothing for long periods.
- Encourage movement and position changes every 2 hours if possible.
When to call for help
If you notice skin that is broken, bleeding, weeping, or has a strong unusual odour, contact a GP or district nurse. Skin that remains red even after pressure is removed (non-blanching) can be the first sign of a pressure sore.
Product Selection Guide
Finding the right fit and absorbency for comfort and confidence.
Choosing the Right Type
Pads & Inserts
Best for light to moderate leaks. They stick into normal, close-fitting underwear.
Pull-Up Pants
Look like normal underwear. Good for active people and those who can still manage their own toileting.
All-in-Ones (Slips)
Provide the highest absorbency. Better for people with reduced mobility or heavy leakage.
Key Selection Factors
- →Absorbency: Matches the volume of leakage (light, moderate, heavy).
- →Fit: Snug but not restrictive. Measure the waist and hips.
- →Night-time: Products with higher capacity or back-coverage.
- →Material: Breathable fabrics to protect skin integrity.
- →Gender: Male and female specific designs for better fit.
Pro Tip
Don't use 'double padding' (putting two pads together). This actually reduces absorbency by blocking the top layer, increases the risk of leaks, and creates bulk that can damage the skin.
Educational Resources
Helping you provide the best care for your loved one.
Hydration and Nutrition Basics
How what we eat and drink impacts continence and overall wellbeing in older adults.
Tips for Managing Incontinence at Home
An occupational therapist shares practical tips for managing incontinence at home, covering aids, equipment, mobility, and environmental adaptations to support independence and dignity.
Introduction to Skin Care
Learn how to maintain skin integrity and prevent irritation with simple daily checks and care.
Choosing the Right Products
Navigating the different options available to find the most comfortable and dignified solution.
Toilet Access in Community
National Public Toilet Map access and tips for staying active in the community.
